At Haas, we not only build high-quality products, we provide the service, training and support to keep them productive. Our high-tech design and manufacturing operation is backed by a world-class service department. Our staff of more than 25 dedicated service technicians and 16 applications and training engineers is prepared to help with all of your service, application and training needs.
This dedication to quality service continues in the field. To keep their skills and troubleshooting abilities sharp, all Haas distributors are required to send their service personnel to our factory at least once a year for hands-on training. Intensive courses in maintaining and repairing Haas machines, combined with thorough testing, ensure the utmost competency of every technician.
To ensure prompt service and minimize downtime, every distributor is required to maintain a large stock of service parts. With our network of distributors worldwide, you can be assured of a prompt response to your needs.
At Haas, we're not only making technology affordable, we're doing it in a place where many thought it could no longer be done -- right here in the USA. When you buy a Haas, you get more than just a machine, you get a commitment to quality -- before and after the sale.
The Haas Service Advantage
New Haas machines are always installed by an authorized Haas distributor.
• Certified Technicians
Each Haas distributor fields a fully staffed service department with factory-trained personnel. Haas owners receive state-of-the-art service through a network of worldwide distributors.
• Parts Exchange Program
Haas Automation offers a core-rebate program which covers most major parts and components. Haas will credit 50% of the cost for a new part once the old part has been returned as a core.
• 90% On-Shelf Parts Availability
All Haas distributors are required to stock a full line of service and maintenance parts for instant access. In addition, Haas Automation's replacement parts inventory can supply Haas distributors a needed replacement part within 24 hours, in most situations.
Our services program includes:
• Service and machine maintenance
• Trouble shooting and problem solving of machinery
• Consultation and advice
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